Cancellation policy - Free cancellation policy for direct booking
Our flexible booking policy gives you the freedom to book with confidence
Cancellations only of direct bookings
In the case of a direct booking we offer free rebooking possibilities.
For cancelled travel for any reason or due to Covid-19 pandemic (flight cancellation, entry restrictions) we offer 18-month voucher. This ensure you that you will not lose your money and will have the chance to use your booking towards another holiday at a future date. This allow free cancellation or modification of your reservation up to 5 days before arrival.
If the reason for the cancellation, is due to corona infection (illness), where the guest can prove it (medical certificate), the cancellation is completely free of charge and any advance payments already made will be refunded.
Our Priority is the health, safety and security of our guests, employees and business partners .
General Cancellation Conditions
In case of cancellation up to 21 days before the date of arrival no fee will be charged
In case of cancellation or modification later than 21 days the 50% will be charged.
In case of no-show, cancellation 24h prior to check-in or early departure the total amount will be charged